Client Onboarding
Client Rights & Responsibilities
Your rights as a Golden Grace client, your responsibilities, and how to raise concerns.
Client Rights & Responsibilities
Client details
Client Rights
As a client of Golden Grace Health Care LLC, you have the right to:
- Be treated with dignity, respect, and compassion
- Participate in the development of your care plan
- Be informed of changes in your service plan
- Accept or refuse services
- Be informed of service charges and fees
- Know the name and contact information of the person supervising your care
- Submit complaints without fear of retaliation
- Have your personal and health information kept confidential
- Receive a copy of the most recent state inspection report upon request
- Be advised to notify the agency of any changes in your condition or care needs
- Have your property and home treated with respect
- Contact the Department of Community Health to report concerns
Georgia Department of Community Health — 2 Martin Luther King Jr. Drive SE, East Tower, Atlanta GA 30334 · 404-656-4507
Client Responsibilities
As a client of Golden Grace Health Care LLC, you are responsible for:
- Providing accurate and complete information about your condition
- Informing the agency of any changes in your health or care needs
- Treating caregivers and staff with respect
- Notifying the agency in advance if you are unable to receive scheduled services
- Providing a safe environment for caregivers to deliver services
- Communicating any dissatisfaction or problems with services received
Acknowledgment of Receipt and Understanding
By signing this, I acknowledge that I have received, reviewed, and understand the Client Rights and Responsibilities provided by Golden Grace Health Care LLC. I have had the opportunity to ask questions and understand that I may contact the agency with further concerns at any time.
By signing, you agree this electronic signature is the legal equivalent of your handwritten signature.
By signing, you agree this electronic signature is the legal equivalent of your handwritten signature.